Privacy notice

Privacy notice

This notice explains in plain language how WUUUH handles your data.

Who we are

WUUUH is operated by CloudVerg LLC, a Wyoming limited liability company, 63 N. Burritt Ave East, Buffalo, WY 82834, United States. WUUUH is available to residents of the United States, Canada and the United Kingdom.

What we collect

• Account details (email, password hash), profile and household details you enter.

• Documents you upload (resumes, vault documents, bills) and the text we extract from them.

• Benefit, budget, job-search and community activity you create in the product.

• Payment records handled by Stripe; we never store full card numbers.

Why we use it

• To run your plan, deadlines, budget and job search (contract).

• To send deadline reminders you enabled (consent).

• To keep the service secure and prevent abuse (legitimate interests).

• To meet tax and accounting obligations (legal obligation).

Who can see it

• You, and household members you invite to shared surfaces.

• Caseworkers or partners only when you explicitly consent to a scoped share.

• WUUUH staff when investigating abuse or a support request.

Who processes it for us

• Hosting: the site and its US, Canadian and UK databases run on Contabo servers in France, so your data is stored outside your own country.

• Cloudflare delivers the site and protects it from abuse.

• Email we send you is delivered through Resend.

• Payments are processed by Stripe.

• Some writing helpers can use DeepSeek (see below).

AI writing tools

Some writing helpers can use DeepSeek, an AI provider based in China: resume roasts, mock-interview feedback, career-pivot gap notes, cover-letter and outreach drafts, bill reviews, severance and offer negotiation drafts, and the budget coach. When they do, we send DeepSeek only what that helper needs: the text it works from (such as your resume details, your interview answers, a bill, or the terms of a severance or job offer) and, for the budget coach, totals from your budget (cash on hand, monthly income and spending, runway, upcoming bills and deadlines) and the questions you ask it. We never send your password or payment details. When a helper does not use DeepSeek, or DeepSeek is unavailable, you get standard template text instead.

Nothing an assistant reads or changes through OneLifeVibe is sent to DeepSeek.

Connected assistants

If you connect an assistant (such as Meta Muse) to your OneLifeVibe account and allow it, it can read your WUUUH dashboard summary and your action plan, and set the status of your action-plan items, for you, only when you ask. It sees nothing else here, never your password or payment details. What it reads goes only to the assistant you connected; we do not sell it, use it for advertising or use it to train AI models, and the connector does not send it to any AI provider. You can disconnect it at any time under Applications in your OneLifeVibe account.

Retention

• Analytics raw events: 13 months. Session rows: 30 days after expiry.

• Outbound messages: 12 months. Financial records are kept as long as the law requires.

• Documents and extracted text are deleted with the source document.

Your rights

• Export a copy of your data, correct it, or delete your account from the privacy centre.

• Withdraw any consent at any time; withdrawal never affects your funded membership.

• Access is country-scoped: US, Canadian and UK data live in separate databases.

Contact

Use the privacy centre or /help. We aim to respond within 30 days.