UX Designer - research and testing (Richmond, VA)

We are growing our team at Westbrook Keystone Arts Center and adding a UX Designer whose main responsibility will be research and testing. You would join a small organisation of about 37 people based in Richmond. What you will do • Sketch, prototype and test new flows with real people. • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. • Design for tasks around event logistics that people do under time pressure. • Work with developers so designs ship as intended. What we are looking for • Comfort with Figma or a similar tool. • Two or more years of UX or product design experience. • Care for plain language and accessibility. • A portfolio showing your process, not only finished screens. Nice to have • Background in event logistics. • Experience running usability tests. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Richmond, with some flexibility after the first few months. • We reply to every applicant.