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UX Designer - research and testing (remote)

Harborlight Granite Financial · Remote · part time

Harborlight Granite Financial provides savings, lending and payment services from Baltimore, and we need a UX Designer to lead our research and testing. Career paths are clear. What you will do • Design for tasks around account servicing that people do under time pressure. • Interview users and staff to understand where the current experience fails. • Sketch, prototype and test new flows with real people. • Work with developers so designs ship as intended. • Audit screens for accessibility and readability. What we are looking for • Comfort with Figma or a similar tool. • Care for plain language and accessibility. • A portfolio showing your process, not only finished screens. • Two or more years of UX or product design experience. Nice to have • Experience running usability tests. • Background in account servicing. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Remote-friendly, with a monthly team day in Baltimore. • We reply to every applicant.

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