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UX Designer - research and testing (remote)

Fernwood Ridge Insurance · Remote · full time

We are growing our team at Fernwood Ridge Insurance and adding a UX Designer whose main responsibility will be research and testing. Claims teams work together and share what they learn. What you will do • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. • Sketch, prototype and test new flows with real people. • Maintain a small design system of reusable components. • Work with developers so designs ship as intended. What we are looking for • Comfort with Figma or a similar tool. • A portfolio showing your process, not only finished screens. • Care for plain language and accessibility. • Two or more years of UX or product design experience. Nice to have • Experience running usability tests. • Background in policy renewals. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in San Antonio. • We reply to every applicant.

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