UX Designer - research and testing (remote)

Westbrook Forge Transit Planning helps transport agencies around Chicago design routes and schedules. We are hiring a UX Designer to take on research and testing. You would work closely with colleagues in operations, support and management. What you will do • Interview users and staff to understand where the current experience fails. • Design for tasks around route schedules that people do under time pressure. • Maintain a small design system of reusable components. • Work with developers so designs ship as intended. • Sketch, prototype and test new flows with real people. What we are looking for • Comfort with Figma or a similar tool. • Care for plain language and accessibility. • Two or more years of UX or product design experience. • A portfolio showing your process, not only finished screens. Nice to have • Experience running usability tests. • Background in route schedules. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in Chicago. • Applications are reviewed on a rolling basis.