UX Designer - research and testing (remote)

We are growing our team at Stonegate Ridge Medical and adding a UX Designer whose main responsibility will be research and testing. You would work closely with colleagues in operations, support and management. What you will do • Work with developers so designs ship as intended. • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. • Sketch, prototype and test new flows with real people. What we are looking for • Care for plain language and accessibility. • Comfort with Figma or a similar tool. • Two or more years of UX or product design experience. • A portfolio showing your process, not only finished screens. Nice to have • Experience running usability tests. • Background in complaint handling. Working arrangement • Full-time, Monday to Friday. • Fully remote, with an occasional day on site in Jacksonville. • Applications are reviewed on a rolling basis.