UX Designer - research and testing (Nashville, TN)

We are growing our team at Nova Ridge Insurance and adding a UX Designer whose main responsibility will be research and testing. You would work closely with colleagues in operations, support and management. What you will do • Sketch, prototype and test new flows with real people. • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. • Work with developers so designs ship as intended. • Design for tasks around policy renewals that people do under time pressure. What we are looking for • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. • Two or more years of UX or product design experience. • Care for plain language and accessibility. Nice to have • Background in policy renewals. • Experience running usability tests. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Nashville. • We will tell you what to expect at each step of the hiring process.