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UX Designer - research and testing (Des Moines, IA)

Westbrook Cross Banking Services · Des Moines, IA · full time

Westbrook Cross Banking Services is a regional lender in Des Moines with branches and a growing mobile service, and we need a UX Designer to lead our research and testing. You would work closely with colleagues in operations, support and management. What you will do • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. • Work with developers so designs ship as intended. • Design for tasks around loan files that people do under time pressure. • Sketch, prototype and test new flows with real people. What we are looking for • Care for plain language and accessibility. • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. • Two or more years of UX or product design experience. Nice to have • Experience running usability tests. • Background in loan files. Working arrangement • Full-time, with a steady weekday schedule. • On site in Des Moines. • We reply to every applicant.

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