UX Designer - research and testing (Cleveland, OH)

Greenridge Vista Financial provides savings, lending and payment services from Cleveland, and we need a UX Designer to lead our research and testing. You would work closely with colleagues in operations, support and management. What you will do • Sketch, prototype and test new flows with real people. • Audit screens for accessibility and readability. • Design for tasks around loan applications that people do under time pressure. • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. What we are looking for • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. • Two or more years of UX or product design experience. • Care for plain language and accessibility. Nice to have • Background in loan applications. • Experience running usability tests. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Cleveland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.