UX Designer - research and testing (Buffalo, NY)

We are growing our team at Bright Yarrow Health and adding a UX Designer whose main responsibility will be research and testing. Clinicians and administrators work side by side. What you will do • Interview users and staff to understand where the current experience fails. • Work with developers so designs ship as intended. • Sketch, prototype and test new flows with real people. • Design for tasks around insurance authorisations that people do under time pressure. • Maintain a small design system of reusable components. What we are looking for • Two or more years of UX or product design experience. • Care for plain language and accessibility. • Comfort with Figma or a similar tool. • A portfolio showing your process, not only finished screens. Nice to have • Experience running usability tests. • Background in insurance authorisations. Working arrangement • Full-time, on a regular day shift. • On site in Buffalo. • We will tell you what to expect at each step of the hiring process.