UX Designer - content design (Richmond, VA)

Stonegate Ashton Health provides primary and specialty care in Richmond, and we need a UX Designer to lead our content design. You would work closely with colleagues in operations, support and management. What you will do • Sketch, prototype and test new flows with real people. • Work with developers so designs ship as intended. • Design for tasks around insurance authorisations that people do under time pressure. • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. What we are looking for • Two or more years of UX or product design experience. • Comfort with Figma or a similar tool. • A portfolio showing your process, not only finished screens. • Care for plain language and accessibility. Nice to have • Experience running usability tests. • Background in insurance authorisations. Working arrangement • Full-time, on a regular day shift. • On site in Richmond. • We reply to every applicant.