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UX Designer - accessibility review (remote)

Lumen North Insurance Group · Remote · contract

We are growing our team at Lumen North Insurance Group and adding a UX Designer whose main responsibility will be accessibility review. We invest in training for new adjusters. What you will do • Sketch, prototype and test new flows with real people. • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. • Work with developers so designs ship as intended. • Maintain a small design system of reusable components. What we are looking for • A portfolio showing your process, not only finished screens. • Two or more years of UX or product design experience. • Comfort with Figma or a similar tool. • Care for plain language and accessibility. Nice to have • Background in customer complaints. • Experience running usability tests. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Baltimore. • Applications are reviewed on a rolling basis.

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