Senior UX Designer - research and testing (Fort Worth, TX)

Lumen River Financial provides savings, lending and payment services from Fort Worth. We are hiring a Senior UX Designer to take on research and testing. You would work closely with colleagues in operations, support and management. What you will do • Interview users and staff to understand where the current experience fails. • Design for tasks around payment disputes that people do under time pressure. • Sketch, prototype and test new flows with real people. • Maintain a small design system of reusable components. • Audit screens for accessibility and readability. What we are looking for • Care for plain language and accessibility. • Two or more years of UX or product design experience. • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. Nice to have • Experience running usability tests. • Background in payment disputes. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Fort Worth. • We will tell you what to expect at each step of the hiring process.