Senior UX Designer - content design (Grand Rapids, MI)

We are growing our team at Greenridge Thistle Insurance and adding a Senior UX Designer whose main responsibility will be content design. You would work closely with colleagues in operations, support and management. What you will do • Design for tasks around underwriting files that people do under time pressure. • Work with developers so designs ship as intended. • Maintain a small design system of reusable components. • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. What we are looking for • Two or more years of UX or product design experience. • A portfolio showing your process, not only finished screens. • Care for plain language and accessibility. • Comfort with Figma or a similar tool. Nice to have • Background in underwriting files. • Experience running usability tests. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.