Senior UX Designer - content design (Fort Worth, TX)

Northwind Basin Banking Services is a regional lender in Fort Worth with branches and a growing mobile service. We are hiring a Senior UX Designer to take on content design. You would work closely with colleagues in operations, support and management. What you will do • Sketch, prototype and test new flows with real people. • Audit screens for accessibility and readability. • Work with developers so designs ship as intended. • Interview users and staff to understand where the current experience fails. • Design for tasks around card disputes that people do under time pressure. What we are looking for • A portfolio showing your process, not only finished screens. • Two or more years of UX or product design experience. • Comfort with Figma or a similar tool. • Care for plain language and accessibility. Nice to have • Experience running usability tests. • Background in card disputes. Working arrangement • Full-time, with a steady weekday schedule. • On site in Fort Worth. • Applications are reviewed on a rolling basis.