Senior UX Designer - content design (Charlotte, NC)

Northwind Keystone Transit Planning plans bus and rail service for cities around Charlotte, and we need a Senior UX Designer to lead our content design. You would join a large organisation of about 362 people based in Charlotte. What you will do • Work with developers so designs ship as intended. • Interview users and staff to understand where the current experience fails. • Design for tasks around ridership counts that people do under time pressure. • Maintain a small design system of reusable components. • Sketch, prototype and test new flows with real people. What we are looking for • Two or more years of UX or product design experience. • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. • Care for plain language and accessibility. Nice to have • Experience running usability tests. • Background in ridership counts. Working arrangement • Full-time, with a steady weekday schedule. • On site in Charlotte, with some flexibility after the first few months. • We reply to every applicant.