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Senior UX Designer - accessibility review (Rochester, NY)

Westbrook Lantern Insurance · Rochester, NY · contract

Westbrook Lantern Insurance is an insurance company in Rochester with claims and service teams. We are hiring a Senior UX Designer to take on accessibility review. You would work closely with colleagues in operations, support and management. What you will do • Interview users and staff to understand where the current experience fails. • Maintain a small design system of reusable components. • Audit screens for accessibility and readability. • Design for tasks around policy renewals that people do under time pressure. • Sketch, prototype and test new flows with real people. What we are looking for • A portfolio showing your process, not only finished screens. • Comfort with Figma or a similar tool. • Care for plain language and accessibility. • Two or more years of UX or product design experience. Nice to have • Background in policy renewals. • Experience running usability tests. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • On site in Rochester. • We reply to every applicant.

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