Senior UX Designer - accessibility review (Pittsburgh, PA)

Lumen Willow Financial serves customers across Pittsburgh with accounts, loans and payments. We are hiring a Senior UX Designer to take on accessibility review. You would join a small organisation of about 42 people based in Pittsburgh. What you will do • Maintain a small design system of reusable components. • Sketch, prototype and test new flows with real people. • Interview users and staff to understand where the current experience fails. • Audit screens for accessibility and readability. • Design for tasks around account servicing that people do under time pressure. What we are looking for • A portfolio showing your process, not only finished screens. • Two or more years of UX or product design experience. • Care for plain language and accessibility. • Comfort with Figma or a similar tool. Nice to have • Background in account servicing. • Experience running usability tests. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Pittsburgh. • We will tell you what to expect at each step of the hiring process.