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Senior Product Manager - search and discovery (remote)

Ironwood Harbor Care Services · Remote · part time

Ironwood Harbor Care Services supports families and individuals in Cleveland with personal care and coordination, and we need a Senior Product Manager to lead our search and discovery. You would work closely with colleagues in operations, support and management. What you will do • Track adoption and outcomes, and stop what is not working. • Work with engineers and designers through each release. • Keep leaders informed with honest, concise updates. • Talk with users and front-line staff to find the problems worth solving. • Handle trade-offs around family communication and compliance. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with family communication or a regulated setting. • Familiarity with agile delivery. Working arrangement • Part-time, about 28 hours a week, afternoons. • Remote-friendly, with an occasional day on site in Cleveland. • We will tell you what to expect at each step of the hiring process.

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