Senior Product Manager - search and discovery (Grand Rapids, MI)

Stonegate Cross Banking Services is a community-focused bank in Grand Rapids serving households and small businesses, and we need a Senior Product Manager to lead our search and discovery. We keep decisions close to customers and expect people to explain things plainly. What you will do • Keep leaders informed with honest, concise updates. • Handle trade-offs around card disputes and compliance. • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Work with engineers and designers through each release. What we are looking for • Three or more years in product management, business analysis or a similar role. • Excellent written communication. • Comfort with data and with talking to customers directly. Nice to have • Familiarity with agile delivery. • Experience with card disputes or a regulated setting. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in Grand Rapids. • We reply to every applicant.