Senior Product Manager - search and discovery (Grand Rapids, MI)

Nova Pine Financial Group is looking for a Senior Product Manager. The job centres on search and discovery for customer onboarding, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Handle trade-offs around customer onboarding and compliance. • Work with engineers and designers through each release. • Keep leaders informed with honest, concise updates. • Track adoption and outcomes, and stop what is not working. • Talk with users and front-line staff to find the problems worth solving. What we are looking for • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. • Excellent written communication. Nice to have • Experience with customer onboarding or a regulated setting. • Familiarity with agile delivery. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Grand Rapids. • Applications are reviewed on a rolling basis.