Senior Product Manager - search and discovery (Cleveland, OH)

We are growing our team at Stonegate Quill Banking Services and adding a Senior Product Manager whose main responsibility will be search and discovery. We keep decisions close to customers and expect people to explain things plainly. What you will do • Keep leaders informed with honest, concise updates. • Talk with users and front-line staff to find the problems worth solving. • Handle trade-offs around card disputes and compliance. • Turn what you learn into clear priorities and short written requirements. • Track adoption and outcomes, and stop what is not working. What we are looking for • Excellent written communication. • Comfort with data and with talking to customers directly. • Three or more years in product management, business analysis or a similar role. Nice to have • Familiarity with agile delivery. • Experience with card disputes or a regulated setting. Working arrangement • Full-time, on a regular day shift. • On site in Cleveland. • We reply to every applicant.