Senior Product Manager - search and discovery (Buffalo, NY)

Fernwood Rowan Facilities is a facilities company in Buffalo with crews on day and night shifts, and we need a Senior Product Manager to lead our search and discovery. Clear communication between supervisors and crews matters. What you will do • Track adoption and outcomes, and stop what is not working. • Turn what you learn into clear priorities and short written requirements. • Talk with users and front-line staff to find the problems worth solving. • Keep leaders informed with honest, concise updates. • Handle trade-offs around supply orders and compliance. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with supply orders or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, with a steady weekday schedule. • On site in Buffalo. • We will tell you what to expect at each step of the hiring process.