Senior Product Manager - internal tools (Grand Rapids, MI)

Harborlight Cobalt Markets is a Grand Rapids retailer with stores, a distribution centre and online ordering, and we need a Senior Product Manager to lead our internal tools. You would work closely with colleagues in operations, support and management. What you will do • Work with engineers and designers through each release. • Handle trade-offs around shrink and waste and compliance. • Track adoption and outcomes, and stop what is not working. • Talk with users and front-line staff to find the problems worth solving. • Turn what you learn into clear priorities and short written requirements. What we are looking for • Comfort with data and with talking to customers directly. • Excellent written communication. • Three or more years in product management, business analysis or a similar role. Nice to have • Experience with shrink and waste or a regulated setting. • Familiarity with agile delivery. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.