Senior Product Manager - billing and payments (Providence, RI)

Redstone Oak Facilities is a facilities company in Providence with crews on day and night shifts, and we need a Senior Product Manager to lead our billing and payments. You would work closely with colleagues in operations, support and management. What you will do • Talk with users and front-line staff to find the problems worth solving. • Track adoption and outcomes, and stop what is not working. • Handle trade-offs around supply orders and compliance. • Turn what you learn into clear priorities and short written requirements. • Keep leaders informed with honest, concise updates. What we are looking for • Excellent written communication. • Three or more years in product management, business analysis or a similar role. • Comfort with data and with talking to customers directly. Nice to have • Familiarity with agile delivery. • Experience with supply orders or a regulated setting. Working arrangement • Full-time, on a regular day shift. • On site in Providence. • We will tell you what to expect at each step of the hiring process.