Senior Operations Manager - vendor management (remote)

Northwind Bright Water Authority is a public water utility serving the Minneapolis area, and we need a Senior Operations Manager to lead our vendor management. Our work is invisible when it goes well, and we are proud of that. What you will do • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for pipe repairs and act on them. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Experience with billing accounts. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with an occasional day on site in Minneapolis. • Applications are reviewed on a rolling basis.