Senior Operations Manager - vendor management (Philadelphia, PA)

Foxglove Loom Auto Group is a Philadelphia company supplying vehicle parts and service. We are hiring a Senior Operations Manager to take on vendor management. You would work closely with colleagues in operations, support and management. What you will do • Find and fix the small process problems that cost hours every week. • Manage vendors, contracts and budgets. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for service appointments and act on them. • Manage a team of supervisors and coordinators. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Experience with warranty claims. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • On site in Philadelphia, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.