Senior Operations Manager - throughput and quality (Tucson, AZ)

Stonegate Harbor Transit Planning Group is looking for a Senior Operations Manager. The job centres on throughput and quality for ridership counts, and it would suit someone who likes steady, practical work. You would join a small organisation of about 49 people based in Tucson. What you will do • Manage a team of supervisors and coordinators. • Manage vendors, contracts and budgets. • Find and fix the small process problems that cost hours every week. • Track performance measures for ridership counts and act on them. • Lead safety and compliance routines and follow up on incidents. What we are looking for • Good judgement under pressure. • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. Nice to have • Experience with accessibility audits. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • On site in Tucson. • Applications are reviewed on a rolling basis.