Senior Operations Manager - throughput and quality (Seattle, WA)

Fernwood Juniper Transit Planning Group is a transit-planning firm in Seattle working with agencies and riders, and we need a Senior Operations Manager to lead our throughput and quality. You would join a small organisation of about 20 people based in Seattle. What you will do • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Find and fix the small process problems that cost hours every week. • Lead safety and compliance routines and follow up on incidents. • Manage a team of supervisors and coordinators. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Lean or continuous-improvement training. • Experience with survey data. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Seattle. • We reply to every applicant.