Senior Operations Manager - throughput and quality (remote)

Highbridge Sparrow Freight coordinates shipments and warehousing around Oakland, and we need a Senior Operations Manager to lead our throughput and quality. You would work closely with colleagues in operations, support and management. What you will do • Lead safety and compliance routines and follow up on incidents. • Manage vendors, contracts and budgets. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Track performance measures for claims and act on them. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Lean or continuous-improvement training. • Experience with dock schedules. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Oakland. • Applications are reviewed on a rolling basis.