Senior Operations Manager - throughput and quality (Orlando, FL)

We are growing our team at Lumen Hollow Freight and adding a Senior Operations Manager whose main responsibility will be throughput and quality. You would join a small organisation of about 82 people based in Orlando. What you will do • Find and fix the small process problems that cost hours every week. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for claims and act on them. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with dock schedules. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • On site in Orlando. • We reply to every applicant.