Senior Operations Manager - throughput and quality (Minneapolis, MN)

We are growing our team at Foxglove Wren Environmental Services and adding a Senior Operations Manager whose main responsibility will be throughput and quality. You would join a large organisation of about 961 people based in Minneapolis. What you will do • Lead safety and compliance routines and follow up on incidents. • Manage vendors, contracts and budgets. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Track performance measures for fleet maintenance and act on them. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with service complaints. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • On site in Minneapolis. • We will tell you what to expect at each step of the hiring process.