Senior Operations Manager - throughput and quality (Kansas City, MO)

Northwind Lakeside Freight is a Kansas City logistics company with trucks, warehouses and dispatch, and we need a Senior Operations Manager to lead our throughput and quality. Dispatch, drivers and warehouse staff talk to each other constantly. What you will do • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. • Find and fix the small process problems that cost hours every week. • Manage a team of supervisors and coordinators. • Manage vendors, contracts and budgets. What we are looking for • Good judgement under pressure. • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. Nice to have • Experience with carrier rates. • Lean or continuous-improvement training. Working arrangement • Full-time, with a steady weekday schedule. • On site in Kansas City, with some flexibility after the first few months. • We reply to every applicant.