Senior Operations Manager - throughput and quality (Kansas City, MO)

Northwind Lakeside Freight coordinates shipments and warehousing around Kansas City, and we need a Senior Operations Manager to lead our throughput and quality. On-time is the promise and we work hard to keep it. What you will do • Lead safety and compliance routines and follow up on incidents. • Manage a team of supervisors and coordinators. • Plan daily and weekly work and keep it moving when things change. • Find and fix the small process problems that cost hours every week. • Track performance measures for customer tracking and act on them. What we are looking for • Good judgement under pressure. • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. Nice to have • Experience with loads and lanes. • Lean or continuous-improvement training. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Kansas City. • Applications are reviewed on a rolling basis.