Senior Operations Manager - throughput and quality (Fort Worth, TX)

Ironwood Keystone Transit Planning Group plans bus and rail service for cities around Fort Worth. We are hiring a Senior Operations Manager to take on throughput and quality. We value plain explanations. What you will do • Manage vendors, contracts and budgets. • Find and fix the small process problems that cost hours every week. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Track performance measures for route schedules and act on them. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Lean or continuous-improvement training. • Experience with service alerts. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in Fort Worth, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.