Senior Operations Manager - scheduling and capacity (remote)

Lumen Meridian Facilities looks after properties across the Cleveland region, and we need a Senior Operations Manager to lead our scheduling and capacity. You would join a small organisation of about 124 people, working mostly from home. What you will do • Manage vendors, contracts and budgets. • Track performance measures for safety inspections and act on them. • Plan daily and weekly work and keep it moving when things change. • Manage a team of supervisors and coordinators. • Find and fix the small process problems that cost hours every week. What we are looking for • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with supply orders. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Remote-friendly, with a monthly team day in Cleveland. • We will tell you what to expect at each step of the hiring process.