Senior Operations Manager - scheduling and capacity (remote)

Clearpath Willow Auto Group is looking for a Senior Operations Manager. The job centres on scheduling and capacity for service appointments, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Manage a team of supervisors and coordinators. • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. • Track performance measures for service appointments and act on them. • Find and fix the small process problems that cost hours every week. What we are looking for • Comfort with numbers, schedules and reports. • Good judgement under pressure. • Four or more years in operations, with some people-management. Nice to have • Experience with customer estimates. • Lean or continuous-improvement training. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Tulsa. • We reply to every applicant.