Senior Operations Manager - scheduling and capacity (Orlando, FL)

We are growing our team at Redstone Hollow Transit Planning and adding a Senior Operations Manager whose main responsibility will be scheduling and capacity. Work is collaborative and map-heavy. What you will do • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Manage a team of supervisors and coordinators. • Track performance measures for service alerts and act on them. What we are looking for • Four or more years in operations, with some people-management. • Comfort with numbers, schedules and reports. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with fare systems. Working arrangement • Full-time, Monday to Friday. • On site in Orlando, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.