Senior Operations Manager - safety and compliance (Indianapolis, IN)

Fernwood Wren Transit Planning is a transit-planning firm in Indianapolis working with agencies and riders, and we need a Senior Operations Manager to lead our safety and compliance. You would join a large organisation of more than 1,000 people based in Indianapolis. What you will do • Plan daily and weekly work and keep it moving when things change. • Track performance measures for ridership counts and act on them. • Manage vendors, contracts and budgets. • Find and fix the small process problems that cost hours every week. • Manage a team of supervisors and coordinators. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Experience with survey data. • Lean or continuous-improvement training. Working arrangement • Full-time, on a regular day shift. • On site in Indianapolis. • We will tell you what to expect at each step of the hiring process.