Senior Operations Manager - process improvement (remote)

We are growing our team at Stonegate Fern Energy and adding a Senior Operations Manager whose main responsibility will be process improvement. You would work closely with colleagues in operations, support and management. What you will do • Manage a team of supervisors and coordinators. • Track performance measures for usage data and act on them. • Find and fix the small process problems that cost hours every week. • Lead safety and compliance routines and follow up on incidents. • Manage vendors, contracts and budgets. What we are looking for • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. • Good judgement under pressure. Nice to have • Lean or continuous-improvement training. • Experience with service connections. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Fully remote, with an occasional day on site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.