Senior Operations Manager - process improvement (Orlando, FL)

Ironwood Granite Water Authority Group is looking for a Senior Operations Manager. The job centres on process improvement for billing accounts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Track performance measures for billing accounts and act on them. • Lead safety and compliance routines and follow up on incidents. • Plan daily and weekly work and keep it moving when things change. • Find and fix the small process problems that cost hours every week. • Manage a team of supervisors and coordinators. What we are looking for • Four or more years in operations, with some people-management. • Good judgement under pressure. • Comfort with numbers, schedules and reports. Nice to have • Lean or continuous-improvement training. • Experience with water quality. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Orlando. • We reply to every applicant.