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Senior Operations Manager - process improvement (Kansas City, MO)

Silverline Summit Auto Group · Kansas City, MO · full time

Silverline Summit Auto Group operates automotive service and parts businesses around Kansas City, and we need a Senior Operations Manager to lead our process improvement. You would work closely with colleagues in operations, support and management. What you will do • Plan daily and weekly work and keep it moving when things change. • Manage vendors, contracts and budgets. • Find and fix the small process problems that cost hours every week. • Lead safety and compliance routines and follow up on incidents. • Track performance measures for supplier deliveries and act on them. What we are looking for • Good judgement under pressure. • Comfort with numbers, schedules and reports. • Four or more years in operations, with some people-management. Nice to have • Experience with warranty claims. • Lean or continuous-improvement training. Working arrangement • Full-time, Monday to Friday. • On site in Kansas City, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.

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