Senior Logistics Coordinator - delivery tracking (remote)

We are growing our team at Bright Birch Inspection Services and adding a Senior Logistics Coordinator whose main responsibility will be delivery tracking. You would work closely with colleagues in operations, support and management. What you will do • Track shipments and resolve delays and damage claims. • Report on on-time performance for certifications. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with certifications. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Austin. • We will tell you what to expect at each step of the hiring process.