Senior Logistics Coordinator - delivery tracking (Cleveland, OH)

Ironwood Juniper Environmental Services is looking for a Senior Logistics Coordinator. The job centres on delivery tracking for service complaints, and it would suit someone who likes steady, practical work. You would join a small organisation of about 191 people based in Cleveland. What you will do • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for service complaints. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. What we are looking for • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. • Comfort with a transport-management system or spreadsheets. Nice to have • Experience with service complaints. • Knowledge of freight terms. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Cleveland. • Applications are reviewed on a rolling basis.