Senior Logistics Coordinator - customs and documents (remote)

Westbrook Amber Auto Group operates automotive service and parts businesses around Grand Rapids, and we need a Senior Logistics Coordinator to lead our customs and documents. You would work closely with colleagues in operations, support and management. What you will do • Prepare documents such as bills of lading and proofs of delivery. • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for service appointments. • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. What we are looking for • Strong phone and email manner. • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with service appointments. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Remote-friendly, with an occasional day on site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.