Senior Logistics Coordinator - customs and documents (remote)

Northwind Forge Foods makes sauces, snacks and prepared meals in Rochester. We are hiring a Senior Logistics Coordinator to take on customs and documents. You would work closely with colleagues in operations, support and management. What you will do • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for customer specifications. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. What we are looking for • Strong phone and email manner. • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. Nice to have • Experience with customer specifications. • Knowledge of freight terms. Working arrangement • Contract for six months, with clear deliverables from the first week. • Fully remote, with an occasional day on site in Rochester. • We will tell you what to expect at each step of the hiring process.