Senior Logistics Coordinator - customs and documents (remote)

We are growing our team at Harborlight Birch Telecom and adding a Senior Logistics Coordinator whose main responsibility will be customs and documents. We invest in training. What you will do • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. • Report on on-time performance for field visits. • Schedule pickups and deliveries and keep customers informed of timing. • Coordinate with drivers, carriers and warehouse staff. What we are looking for • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. • Comfort with a transport-management system or spreadsheets. Nice to have • Knowledge of freight terms. • Experience with field visits. Working arrangement • Part-time, about 20 hours a week, mornings. • Remote-friendly, with quarterly visits in Philadelphia. • Applications are reviewed on a rolling basis.