Senior Logistics Coordinator - customs and documents (remote)

We are growing our team at Lumen Harbor Environmental Services and adding a Senior Logistics Coordinator whose main responsibility will be customs and documents. Safety briefings happen every morning. What you will do • Schedule pickups and deliveries and keep customers informed of timing. • Prepare documents such as bills of lading and proofs of delivery. • Track shipments and resolve delays and damage claims. • Coordinate with drivers, carriers and warehouse staff. • Report on on-time performance for service complaints. What we are looking for • Comfort with a transport-management system or spreadsheets. • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. Nice to have • Experience with service complaints. • Knowledge of freight terms. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with quarterly visits in Des Moines. • We reply to every applicant.