Senior Logistics Coordinator - customs and documents (remote)

Stonegate Orchard Telecom builds and runs fibre and wireless networks in the Louisville area, and we need a Senior Logistics Coordinator to lead our customs and documents. Technicians and office staff share information daily. What you will do • Track shipments and resolve delays and damage claims. • Report on on-time performance for customer tickets. • Coordinate with drivers, carriers and warehouse staff. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. What we are looking for • One or more years in logistics, dispatch or transportation. • Strong phone and email manner. • Comfort with a transport-management system or spreadsheets. Nice to have • Experience with customer tickets. • Knowledge of freight terms. Working arrangement • Part-time, about 20 hours a week, afternoons. • Fully remote, with quarterly visits in Louisville. • We will tell you what to expect at each step of the hiring process.