Senior Logistics Coordinator - customs and documents (Raleigh, NC)

Ironwood Fern Telecom is a telecommunications provider in Raleigh focused on reliable home and business connections, and we need a Senior Logistics Coordinator to lead our customs and documents. You would join a small organisation of about 146 people based in Raleigh. What you will do • Prepare documents such as bills of lading and proofs of delivery. • Report on on-time performance for outage reports. • Coordinate with drivers, carriers and warehouse staff. • Schedule pickups and deliveries and keep customers informed of timing. • Track shipments and resolve delays and damage claims. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with outage reports. Working arrangement • Full-time, Monday to Friday. • On site in Raleigh. • We will tell you what to expect at each step of the hiring process.